Returns, exchanges, complaints

Returns

If you want to make a return (withdraw from a distance contract), you have 14 days to do so

How to return an order placed in our store:

1. Complete the withdrawal form . You can download it here.
2. Join the pack filled form and pack the goods.
3. Please remember that the returned goods must be in unchanged form ( unused ).
4. Please return the goods to the address below. Returns are at your own expense.
   YASI SHOP Sp. z o. o.
   Majorate 10
   27-220, Mirzec
   tel: +48 531 123 226
   

Funds will be refunded within 14 days of receipt of the shipment.

Exchanges

If you want to make an exchange, you also have 14 days to do so.

1. Complete the exchange form . You can download it here.
2. Join the pack filled form and pack the goods.
3. Please remember that the returned goods must be in unchanged form ( unused ).
4. Please return the goods to the address below. Returns are at your own expense.
   GASHIO
   Majorate 10
   27-220, Mirzec
   tel: +48 531 123 226

Within 14 days of receiving your return, we will send you a replacement product.

Complaints

1. Complete the complaint form . You can download it here.
2. Join the pack filled form and pack the goods.
3. Please return the goods to the address below. Returns are at your own expense.
   GASHIA.
   Majorate 10
   27-220, Mirzec
   tel: +48 531 123 226

The complaint review time is 14 days from the date of delivery of the package . You will receive information about the complaint status by e -mail or phone .